Stakeholder communications are especially important during a crisis. What do you do when communications are misinterpreted? Hosts Kelvin and Tom talk through COVID-era communication strategies. This episode is the sixth in a mini-series of monthly “field reports” offering collegial advice in getting through the current era of “remote teaching” necessitated by COVID-19.

Providing evidence of quality assurance efforts for online education goes a long way toward addressing the concerns of stakeholders, novices, and naysayers. In this episode, Dr. Deb Miller joins hosts Kelvin and Tom to share the details of one state’s system-wide approach to better conveying evidence of online quality.

About Episode 26: For online education to remain relevant and viable, we must give attention to the voices of our students. In this episode, Kelvin and Tom are joined by UCF student Alex deCurnou who shares his story of being an online student at three different institutions. Download Transcript [PDF, RTF] Episode 26 Show Notes: …

Perceptions of quality (high and low) are a perennial problem in online education. What is quality? Who decides? What if others disagree? Should majority rule? What about expert knowledge? Join Tom and Kelvin in wrestling with these questions and more in this on-location episode.