Managing change is part of the business of leading innovation in online/digital learning. Sometimes we make mistakes. In this episode of TOPcast, hosts Thomas Cavanagh and Kelvin Thompson share lessons learned from a recent controversial case study in change management at UCF’s College of Business.

Conventional wisdom has it that small is good, but is this true? Can institutions of higher education be both big and good? In this episode, hosts Tom and Kelvin revisit the “iron triangle” construct as they explore the tensions inherent in pursuing both scale and quality.

“Marketing,” as a concept, rankles some in academic circles, but it is increasingly key to the work of online education. In this episode, hosts Kelvin and Tom are joined by marketing guru Courtney Borton to consider how to best market online programs.

Preparing faculty to successfully teach online can be challenging and lonely work, especially if you are a part of a small team of instructional designers. In this episode, hosts Kelvin and Tom unveil a set of free, open-licensed resources designed to make online faculty development easier and less lonely.

In this episode, hosts Tom and Kelvin are joined by Angela Gunder and Jessica Knott to consider the powerful humanizing and empathy-building roles storytelling can play in online education. Tools and frameworks for incorporating story in courses, mentoring, and professional development are discussed.