LMS Admin Team

Kerlene King

Kerlene KingLMS Administrator Team Lead
lmsadmin@ucf.edu
(407) 823-4910
Kerlene King has a B.S. in Computer Information Systems, an M.S. in Management Information Systems and is a certified Project Management Professional. She has worked with the Center for Distributed Learning (CDL) for over 10 years as the team lead for the Learning Management System Administrators. Her duties include providing direction and support for the LMS team, providing tier 2/3 support for the institution, working on projects to help extend the features of the LMS, and utilizing LMS data to assist in improving student success. With her wealth of knowledge and experience, Kerlene represents the university at various consortiums and co-facilitates meetings with peers at other institutions to share and learn best practices


Susan Hicks

Susan HicksLMS Administrator
lmsadmin@ucf.edu
(407) 823-4910

Susan is a displaced Chicagoan living in Florida (her favorite sports team is the Chicago Blackhawks). She has been with the Center for Distributed Learning since graduating from the University of Central Florida in the late twentieth century. She enjoys researching the weird and bizarre LMS and data events reported by students and faculty.


Brent Shaw

Brent ShawLMS Administrator
lmsadmin@ucf.edu
(407) 823-4910

Brent Shaw is a Senior Systems Programmer at the Center for Distributed Learning. He has experience with online learning dating back to 1998. This experience includes work at UCF as well as a sales engineer for an LMS vendor. Most recently, Brent is focused on SIS – LMS integrations, LTI integrations and technical aspects of LMS administration. Brent proud of his work on the advisory board for Winter Park TECH, a local public school offering adult, vocational and technical education and training.