Hosts Kelvin and Tom consider the centrality that online learners’ needs must have in shaping the work of online higher education. Particular attention is given to how responsibility for this common goal must be shared between individual faculty and institutional processes to assure quality at scale.

In this episode, spring-boarding from one of the chapters in the new SAGE Handbook of Online Higher Education, hosts Kelvin and Tom advocate for high-quality online discussions and reflect upon research-based practices that lead to well-designed and successful discussion experiences.

Guest Dr. Safary Wa-Mbaleka joins hosts Tom and Kelvin to talk about the importance of cultivating a more global perspective on our online higher education field and shares how a new book can help. The SAGE Handbook of Online Higher Education is out now.