Posted on March 3, 2025March 3, 2025Episode 181: Help in Grasping “Good Online Course” Hosts Kelvin and Tom discuss the challenge, still present after 30 years, of helping others (e.g., policymakers, potential students, etc.) understand what a “good online course” is without experiencing one themselves. They discuss why this still matters and what approaches might help. TagscomplexityCosta Ricacovid-19disseminationenvironmentexperiencefacultyonlinequalityQuality Mattersremote instructionreputationstakeholdersstandardsstudents Posted on September 8, 2020February 2, 2022Episode 73: Field Report #6: “Message-Infused” Communications During COVID Stakeholder communications are especially important during a crisis. What do you do when communications are misinterpreted? Hosts Kelvin and Tom talk through COVID-era communication strategies. This episode is the sixth in a mini-series of monthly “field reports” offering collegial advice in getting through the current era of “remote teaching” necessitated by COVID-19. TagsadministrationBourbon-infusedcommunicationconfusioncontagioncoronacoronaviruscovid-19facultyfield reportFire Department Coffeeinfusioniron triangleleadershipmessageparentsremote instructionremote teachingstaffstakeholdersstudentsvirus Posted on June 3, 2019February 2, 2022Episode 50: Conveying Online Quality: One Way to Better Inform Stakeholders Providing evidence of quality assurance efforts for online education goes a long way toward addressing the concerns of stakeholders, novices, and naysayers. In this episode, Dr. Deb Miller joins hosts Kelvin and Tom to share the details of one state’s system-wide approach to better conveying evidence of online quality. TagsassurancebenefitcomplexitycostdesignFloridaonlinequalityQuality MattersstakeholdersThailand Posted on June 12, 2017February 2, 2022Episode 26: “Going Straight to the Source:” The Student Voice in Online Education About Episode 26: For online education to remain relevant and viable, we must give attention to the voices of our students. In this episode, Kelvin and Tom are joined by UCF student Alex deCurnou who shares his story of being an online student at three different institutions. Download Transcript [PDF, RTF] Episode 26 Show Notes: … Continue reading “Episode 26: “Going Straight to the Source:” The Student Voice in Online Education” TagsaccessAxumcollege degreedeCurnouend-userEthiopiaonline educationrelevancesourcestakeholdersstudent perspectivestudent voicestudents Posted on June 6, 2016February 2, 2022Episode 14: The Problem with Quality: Consensus vs. Connoisseurship Perceptions of quality (high and low) are a perennial problem in online education. What is quality? Who decides? What if others disagree? Should majority rule? What about expert knowledge? Join Tom and Kelvin in wrestling with these questions and more in this on-location episode. 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Posted on September 8, 2020February 2, 2022Episode 73: Field Report #6: “Message-Infused” Communications During COVID Stakeholder communications are especially important during a crisis. What do you do when communications are misinterpreted? Hosts Kelvin and Tom talk through COVID-era communication strategies. This episode is the sixth in a mini-series of monthly “field reports” offering collegial advice in getting through the current era of “remote teaching” necessitated by COVID-19. TagsadministrationBourbon-infusedcommunicationconfusioncontagioncoronacoronaviruscovid-19facultyfield reportFire Department Coffeeinfusioniron triangleleadershipmessageparentsremote instructionremote teachingstaffstakeholdersstudentsvirus Posted on June 3, 2019February 2, 2022Episode 50: Conveying Online Quality: One Way to Better Inform Stakeholders Providing evidence of quality assurance efforts for online education goes a long way toward addressing the concerns of stakeholders, novices, and naysayers. In this episode, Dr. Deb Miller joins hosts Kelvin and Tom to share the details of one state’s system-wide approach to better conveying evidence of online quality. TagsassurancebenefitcomplexitycostdesignFloridaonlinequalityQuality MattersstakeholdersThailand Posted on June 12, 2017February 2, 2022Episode 26: “Going Straight to the Source:” The Student Voice in Online Education About Episode 26: For online education to remain relevant and viable, we must give attention to the voices of our students. In this episode, Kelvin and Tom are joined by UCF student Alex deCurnou who shares his story of being an online student at three different institutions. Download Transcript [PDF, RTF] Episode 26 Show Notes: … Continue reading “Episode 26: “Going Straight to the Source:” The Student Voice in Online Education” TagsaccessAxumcollege degreedeCurnouend-userEthiopiaonline educationrelevancesourcestakeholdersstudent perspectivestudent voicestudents Posted on June 6, 2016February 2, 2022Episode 14: The Problem with Quality: Consensus vs. Connoisseurship Perceptions of quality (high and low) are a perennial problem in online education. What is quality? Who decides? What if others disagree? Should majority rule? What about expert knowledge? Join Tom and Kelvin in wrestling with these questions and more in this on-location episode. Tagsconnoisseurshipconsensusdeliverydesignexpectationsexpertiseinnovateiron triangleNOLAOLConlinequalityRubricsstakeholdersstandardsstudentsteaching
Posted on June 3, 2019February 2, 2022Episode 50: Conveying Online Quality: One Way to Better Inform Stakeholders Providing evidence of quality assurance efforts for online education goes a long way toward addressing the concerns of stakeholders, novices, and naysayers. In this episode, Dr. Deb Miller joins hosts Kelvin and Tom to share the details of one state’s system-wide approach to better conveying evidence of online quality. TagsassurancebenefitcomplexitycostdesignFloridaonlinequalityQuality MattersstakeholdersThailand Posted on June 12, 2017February 2, 2022Episode 26: “Going Straight to the Source:” The Student Voice in Online Education About Episode 26: For online education to remain relevant and viable, we must give attention to the voices of our students. In this episode, Kelvin and Tom are joined by UCF student Alex deCurnou who shares his story of being an online student at three different institutions. Download Transcript [PDF, RTF] Episode 26 Show Notes: … Continue reading “Episode 26: “Going Straight to the Source:” The Student Voice in Online Education” TagsaccessAxumcollege degreedeCurnouend-userEthiopiaonline educationrelevancesourcestakeholdersstudent perspectivestudent voicestudents Posted on June 6, 2016February 2, 2022Episode 14: The Problem with Quality: Consensus vs. Connoisseurship Perceptions of quality (high and low) are a perennial problem in online education. What is quality? Who decides? What if others disagree? Should majority rule? What about expert knowledge? Join Tom and Kelvin in wrestling with these questions and more in this on-location episode. Tagsconnoisseurshipconsensusdeliverydesignexpectationsexpertiseinnovateiron triangleNOLAOLConlinequalityRubricsstakeholdersstandardsstudentsteaching
Posted on June 12, 2017February 2, 2022Episode 26: “Going Straight to the Source:” The Student Voice in Online Education About Episode 26: For online education to remain relevant and viable, we must give attention to the voices of our students. In this episode, Kelvin and Tom are joined by UCF student Alex deCurnou who shares his story of being an online student at three different institutions. Download Transcript [PDF, RTF] Episode 26 Show Notes: … Continue reading “Episode 26: “Going Straight to the Source:” The Student Voice in Online Education” TagsaccessAxumcollege degreedeCurnouend-userEthiopiaonline educationrelevancesourcestakeholdersstudent perspectivestudent voicestudents Posted on June 6, 2016February 2, 2022Episode 14: The Problem with Quality: Consensus vs. Connoisseurship Perceptions of quality (high and low) are a perennial problem in online education. What is quality? Who decides? What if others disagree? Should majority rule? What about expert knowledge? Join Tom and Kelvin in wrestling with these questions and more in this on-location episode. Tagsconnoisseurshipconsensusdeliverydesignexpectationsexpertiseinnovateiron triangleNOLAOLConlinequalityRubricsstakeholdersstandardsstudentsteaching
Posted on June 6, 2016February 2, 2022Episode 14: The Problem with Quality: Consensus vs. Connoisseurship Perceptions of quality (high and low) are a perennial problem in online education. What is quality? Who decides? What if others disagree? Should majority rule? What about expert knowledge? Join Tom and Kelvin in wrestling with these questions and more in this on-location episode. Tagsconnoisseurshipconsensusdeliverydesignexpectationsexpertiseinnovateiron triangleNOLAOLConlinequalityRubricsstakeholdersstandardsstudentsteaching