Home » Get Support » Webcourses@UCF Support » UCF Zoom Guides UCF Zoom Guides UCF offers a campus-wide license for Zoom, a video conferencing platform for online classes, meetings, conferences, remote office hours, webinars, and lectures. If you prefer to continue holding your class synchronously at its scheduled time, but in a remote format, you may do so using Zoom. All UCF faculty, GTAs, staff, and students with an active NID have access to Zoom. Faculty can use the Zoom tool in their Webcourses@UCF courses. Zoom can be used on your desktop (Mac and Windows) and mobile devices (Android and iOS). Enroll in Zoom Essentials Training We encourage Faculty to enroll in the online self-paced Zoom Essentials course which describes the basic and advanced functions of Zoom and how it can be used within Webcourses@UCF. The time commitment for completing Zoom Essentials is estimated to be between 2-4 hours. Zoom Guides for Students Accessing the Knowledge Base Some of the support articles listed below can be found in the UCF IT Support Center’s knowledge base. You will need your UCF NID and NID password to access them. Activate Your UCF Zoom AccountAccessing Zoom from a Mobile DeviceConfiguring Audio and Video Settings for ZoomFrequently Asked QuestionsBasic Zoom TroubleshootingFeature Comparisons Between Panopto and Zoom Zoom Guides for Instructors Getting Started Activate Your UCF Zoom AccountEnabling Zoom in Webcourses@UCFAccessing UCF ZoomConfiguring Audio and Video Settings for ZoomScheduling a MeetingRecording/Publishing MeetingsFrequently Asked QuestionsBasic Zoom TroubleshootingRemove Old Zoom Meetings in New Course After Import Do More with Zoom Adding and sharing your pronounsHolding Remote Office Hours through ZoomHow to Trim Your Zoom Recording Disable Cloud Recording PasswordViewing Participant Reports for a Zoom MeetingImporting a Meeting into Webcourses@UCFEnabling Focus ModeImporting a Zoom Recording into Webcourses@UCFPost-meeting survey and reportingSharing Your ScreenUsing Breakout RoomsUsing PollsUsing the WhiteboardAdding Virtual Backgrounds Zoom Security Zoom’s Security StatementsZoom Privacy TipsZoom Meeting Space Management Accessibility in Zoom Transcribe Cloud Recordings Automatically – Use the Audio transcript option (under Cloud Recording) to automatically transcribe the audio of a meeting or webinar that you record to the cloud. Add Closed Captioning – Closed captioning is a manual process in Zoom. This means that someone (either a host, co-host, panelist, or a third-party vendor) will need to type the closed captions during the meeting or webinar. Use Hot Keys and Keyboard Shortcuts for Zoom – There are keyboard shortcuts that you can use on the Zoom Desktop Client for Windows and Mac that allow you to navigate the Zoom settings without using your mouse. Enable Live Transcript in Zoom – Provide automatic captions during Zoom meetings. Zoom Support Webcourses@UCF Support provides support to our students, faculty, and staff for any technical assistance, concerns, or questions related to Zoom. Additionally, the FMC offers in-person and virtual appointments for faculty and staff looking for one-on-one assistance with multimedia tools including: Zoom, Panopto, OBS, Camtasia, YouTube, Audacity, Adobe Creative Suite, and more. Use the booking form or email FMC@ucf.edu to schedule an appointment. Panopto Vs Zoom – Which One Is Best for Me? If you are looking to foster student-to-instructor conversations and/or student-to-student conversations, then you should explore the use of Zoom over Panopto. If you wish to deliver a traditional video lecture online (i.e., instructor-to-students), then you may want to consider using Panopto over Zoom. Review the following guide from CDL to determine which application is best for your needs: Feature Comparisons Between Panopto and Zoom