Some users who have used Zoom in the past are receiving 1001 and 2216 errors when attempting to access the integration in Webcourses@UCF for the first time. To resolve this error, take the following steps:

1. Navigate to ucf.zoom.us
2. Click Sign In
3. Log in with your NID and NID password

Once you have successfully logged in and accepted any prompts that appear, refresh the Zoom integration page in Canvas, click authorize if prompted, and you should be taken to the Zoom dashboard.

What if I get prompted to consolidate my Zoom account?

Zoom account consolidation is the act of merging your zoom account with our University's account.  This article is intended to guide you through the process of consolidating your Zoom account, and is only relevant if you previously had created a personal Zoom account, using a ucf.edu email address, prior to December 15th, 2023.

If you meet the criteria above, you will automatically be asked to consolidate your account upon logging into Zoom. Please follow these instructions.

How do I deliver a lecture using Zoom?

1. Log in to Webcourses@UCF and navigate to your course.
2. Click on Zoom in your course navigation menu.
3. Click Schedule a New Meeting.
4. Enter a Topic.
   
   1. Enter an optional description.
   2. Enter the date and time of your meeting. This will likely be your regular class time.
   3. Set the duration of the meeting.
   4. Under Video, select ON for the host and OFF for the participants.
   5. Click Save.

This will start a video meeting which will share your webcam. You will also be able to share your screen, upload files, chat, and use a whiteboard.

View more information about hosting a meeting in Zoom.

Is there a limit to how many people can attend a Zoom meeting?

Yes, there is a maximum limit of 300 people per Zoom meeting. If your course has more than 300 students, we recommend recording your course in Zoom and providing a link to the recorded session to your students.

1. Click on your meeting and scroll down to Meeting Options.
2. Check the box for the setting called Approve or block entry for users from specific countries/regions.
3. Add the Countries/Regions where you’d like your Zoom meeting to be accessible.
4. Click Save.

Yes, Zoom meetings can be scheduled in advance. When you schedule a Zoom meeting in Webcourses@UCF, the session will also be added to students’ Calendar. The Calendar event will include a link to the Zoom session.

Take the following steps to schedule a Zoom meeting in advance.

1. Access Zoom through your course in Webcourses@UCF.
2. Click Schedule a New Meeting.
3. Enter the date and time of your meeting under the When option.
4. Click Save.
5. A calendar event will be added to the course calendar in Webcourses@UCF.

View more information about scheduling a meeting in Zoom.

Yes, you can schedule recurring Zoom meetings by selecting the Recurring option in the settings.

Zoom allows you to share a video, your screen, a whiteboard, and files. Please visit the following pages for more information:

• Sharing your screen
• Sharing a whiteboard
• In-Meeting File Transfer

Can I record a Zoom meeting for students to watch later?

Yes, Zoom allows you to record a meeting for later viewing.

You have the option of recording the meeting video and audio locally to your computer. The recorded files can be uploaded to a file storage service like Dropbox, Google Drive, or a streaming service like YouTube or Vimeo. Visit the following page for more information on Local Recording with Zoom.

You also have the option of Recording to the Cloud. When you Record to the Cloud, the video, audio, and chat text are recorded in the Zoom cloud. The recording files can be downloaded to a computer or streamed from a browser. Visit the following page for more information on Cloud Recording with Zoom.

If your meeting is a long-running meeting or a meeting using your Personal Meeting ID, it is possible that students may be able to access it after the initial meeting time. Be sure to change the meeting settings to uncheck the box for “Allow participants to join anytime” or delete the meeting once the meeting has ended.

1. Navigate to https://ucf.zoom.us/
2. Click Sign In
3. Click Sign In with SSO
4. Type ucf in the URL field
5. Click Continue. A browser window will open.
   
   • If prompted, enter your NID and NID password and click Sign On.
6. Click on Open Zoom Meetings

Zoom’s security settings now default to ‘user not in your account’ will be placed in the waiting room if the waiting room is turned on for your meeting. This means that students that are logged in correctly to the UCF Zoom Account would not be placed in a waiting room. If you wish to have ‘Everyone’ go to the waiting room for your all of your meetings, you can change this setting for your account.

1. Navigate to https://ucf.zoom.us/
2. Sign In
3. Select Settings from the left-hand side.
4. Select Edit Options under ‘Waiting Room Options’
5. Select Everyone under Who should go in the waiting room?
6. Click Continue to save the settings.
7. Now all meetings with waiting room enabled will place ‘Everyone’ in the waiting room.

More information on the Zoom Waiting Room

Cloud recording retention is being discussed at the university-level. Updates and information will be shared as decisions are made. You are still able to manage/delete your own cloud recordings from your account and it is recommended that you store Zoom recordings in OneDrive that you wish to keep.

More information on deleting Zoom Recordings

More information on Moving Zoom Recordings to OneDrive