Introduce Non-Academic Services and Resources in your Syllabus

Quality Review Showcase

The Quality and High Quality online course reviews explore components proven to be best practices in online course design. This post showcases High Quality item, “An introduction to the university’s services and resources that support student success and well-being (e.g., Student Care Services, Health Services) is provided.”

There are numerous university services and resources available to students to support their success both in and out of the classroom, and it can help if they are reminded of that within an individual course. Examples of non-academic services and resources include Counseling and Psychological Services, Knights Pantry, Victim Services, Career Services, and Student Health Services, to name just a few.

What are Some Ways your Online Course can be Designed to Meet this Standard?

The Syllabus and Interactive Syllabus templates within the Templater tool already contain this information. You may use the template or simply copy the text below.

A list of non-academic support and services is available at UCF Student Services.

If you are a UCF Online student, please consult the
UCF Online Student Guidelines for more information about your access to non-academic services.

What Does This Look Like in a Real Online Course?

Example: Lana Williams, ANT3148 (Life & Death in Ancient Egypt).

Dr. Williams incorporates a “FAQ” approach in her syllabus. One of the questions is, “What resources are available to help me with life challenges?” This is a more personal touch than a heading of “Non-Academic Resources.”

What Resource’s are Available to Help Me with Life Challenges?

During your UCF career, you may experience challenges including struggles with academics, finances, or your personal well-being, including homelessness and hunger. UCF has a multitude of resources available to all students. Please visit if you are seeking resources and support, or if you are worried about a friend or classmate. Free services and information are included for a variety of student concerns, including but not limited to alcohol use, bias incidents, mental health concerns, and financial challenges. You can also e-mail with questions or for additional assistance. You can reach a UCF Cares staff member between 8 a.m. and 5 p.m. by calling 407-823-5607.

Looking for assistance with overcoming anxiety, depression, and other life concerns such as substance abuse or relationship communication? UCF Counseling and Psychological Services offers Therapy Assistance Online (TAO), which is a self-guided interactive, web-based program that provides highly effective therapeutic information and coping strategies; however, if you find yourself in immediate distress, please call Counseling and Psychological Services (CAPS) to speak directly with a counselor 24/7 at 407-823-2811, or please call 911.

Other resources at UCF include:

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