Center for Distributed Learning
Division of Digital Learning
The path to a successful online course can be challenging, but you don’t have to navigate it alone. Whether you’re an instructor teaching online for the first time or a student experiencing a technical issue, we’re here to help. On this page, you’ll find instructor support, student assistance, training and resources and technical help. For quick assistance, report an issue.
Support Form
Ask a Question or Report an Issue
Call Us
407-823-0407
Email Us
webcourses@ucf.edu
Chat Support
Connect with a Support Assistant
Hours of Operation: Monday – Friday 7 a.m. – 9 p.m | Saturday & Sunday 12 – 5 p.mWe offer remote-only support Friday through Sunday. Availability of support between 8 – 9 p.m may vary.
Visit an Open Lab for in-person training and technical support.
Get customized training for your college, department, or program.
Schedule a one-hour meeting, face to face or online, to address specific needs.
Ensure your courses are accessible.
The Webcourses@UCF Support team provides comprehensive support for the following tools and platforms:
Do you need help in adding tools into Webcourses@UCF? The tools below have tier 1 limited support from the following departments or vendors.
Support for UCF department partners and Vendors:
Need extra assistance? Our comprehensive support resources are here to help! Use the buttons below to access the service that best meets your needs:
Use our Instructional Designer Lookup Tool
Request specialized assistance with Special Programs
Get dedicated help for Personalized Adaptive Learning initiatives
Access expert guidance for all your multimedia needs
Connect with our IT team for technical support
