Request Video Conversion

Video conversion and recording services are provided by Video@CDL. Departments can also request Promotional/Informational video design and production:

CDL Video Migration

CDL Video Library Migrating to Vimeo

As part of CDL’s continuing commitment to improve access and quality to online video at UCF, we will be migrating our existing video library from its internal video-streaming server to Vimeo, one of the industry’s most widely used content-delivery systems.

Starting fall semester 2014, Video@CDL will update all CDL-produced and CDL-hosted videos with Vimeo versions, and embed updated links in Webcourses@UCF courses that use the old video type. This process is automated and occurs mostly in the background thanks to CDL staff. The video migration will continue in phases through fall of 2015, after which our old internal server will be deactivated.

We will continue to keep you informed of the status of CDL’s video migration.

Questions?

If you have any questions or concerns not addressed above, please contact cdlvideo@ucf.edu. You may also review our Frequently Asked Questions about the CDL Video Migration. Any faculty or student technical problems should be reported to Webcourses@UCF Support at (407) 823-0407 or webcourses@ucf.edu.

Recommended Systems

Windows XP+ or Mac OS X 10.4+
Adobe Flash Player 10.1+

Browsers

The most up-to-date version of Firefox, Internet Explorer, Safari, Chrome, or Opera

For Standard Definition Videos

1.8 GHz Core 2 Duo Processor
2 GB RAM
64 MB of Video Memory
Broadband connection with 500+ Kbps

For High Definition Videos

Intel i3 Processor
4 GB RAM
256 MB Video Memory
Broadband connection with 1+ Mbps

Mobile Devices

  • Apple Mobile Devices running iOS 3+
  • Android DevicesBecause the Android OS is customizable, there are too many different phones and variations to list requirements for each.

Technologies Used

Adobe Flash Player
H.264 video (the format for YouTube, Vimeo, and Blu-ray movies)

Common Problems/Potential Solutions

P: Video and audio pause frequently
S: Digital video streaming requires a fairly robust and continuous internet connection. Frequent pauses while playing a video may be the result of a slow connection, especially if using shared or public wifi.

P: Video stutters while audio keeps playing
S: If the image seems to be getting stuck, but the audio continues to play, this may be because the computer is not powerful enough to process the video file. Please see our system recommendations to determine if your computer meets the requirements. It may also be that you are running too many programs at once.

P: Video doesn’t show up
S: These videos require Adobe Flash Player. Check to be sure you have the  most current version of Flash installed here, http://www.adobe.com/software/flash/about/

P: How do I enable captions?
S: If captions are available for a video, a “CC” button will appear while the mouse cursor is over the video player. Click the CC button to enable and disable the captions. If you are in need of Captions for a particular video for an online course, please contact your instructor directly to make accommodations.

P: What is the HD button?
S: The HD button is used to switch between a standard quality and a high definition version of the video. If you are experiencing playback problems while trying to view an HD version, try switching to the standard quality.