Home » Get Support » Webcourses@UCF Support » Webcourses@UCF Guides » ProctorHub FAQ – Students ProctorHub FAQ – Students Listed below are some of the most common questions students have about ProctorHub. Is the Answer to Your Question Not on this Page? Contact Webcourses@UCF Support at (407) 823-0407 or firstname.lastname@example.org for further assistance. What is ProctorHub? ProctorHub is an integration that assists faculty members with quiz and exam authentication while helping to curb cheating. By utilizing test takers’ webcams and the modern features of current web browsers, UCF developed a program that captures the test taking process. If any complication or issue is suspected, the instructors are able to go back and investigate. Why are we using ProctorHub? ProctorHub is being used to assist in documenting a quiz in case of a cheating allegation. How do I know that my webcam is working? You can test out your webcam prior to your quiz. Am I being watched in real time? No. This is a passive proctoring solution. What exactly is being recorded? Only what is viewable by your webcam. Your computer screen is not recorded. What do instructors see when they check ProctorHub? After you complete your ProctorHub quiz, instructors see a series of images taken over the course of your quiz.. Once a week, a script runs that compiles the images into a video. What should I do if my webcam stops working during a quiz? Continue to take your quiz. Take a screenshot of any issues that occur. These situations will be handled by your instructor on a case-by-case basis. Why am I being asked for permission with each question? In the Safari browser, if a quiz is set up to be viewed one question at a time, ProctorHub may ask for permission to access your computer’s camera and microphone on each question. This is a security setting controlled by the Safari browser. Are there known Safari browser issues? Yes, if a quiz is set up to be viewed one question at a time,ProctorHub may ask for permission to access your computer’s camera and microphone on each question. This is a security setting controlled by the Safari browser. Who has access to my recordings? Your instructor and the CDL Learning Management System administrators has access to ProctorHub recordings. How much will it cost me? There is no fee or other charge imposed on you for the use of ProctorHub. What equipment will I need? You will need a web camera attached to your computer equipment in order to use ProctorHub. Most laptops come with built-in webcams. What if I don’t have the necessary equipment? You can check out a webcam from the UCF Libraries’ LibTech desk. There are also computers in the library with webcams that you can use to take your quizzes.