Most courses will not be available until the first day of the semester. If you still do not see a course listed in Webcourses@UCF after classes have begun, there are several possibilities:
If you just registered for the course in myUCF, you have not been added to the course in Webcourses@UCF yet. This process can take up to 3 hours. If more than 3 hours have passed since your enrollment, check your course schedule in myUCF. If the course does not appear in your myUCF schedule, contact the Registrar at (407) 823-3100.
Click on the “Course” icon in the left navigation bar and click on “All Courses”.
If you have confirmed your course registration in myUCF after the initial 3 hours and your instructor says the course is published but you still cannot see the course, please contact Webcourses@UCF Support.
If you are the instructor of the course and it has already been created, you may need to customize your course list so that it appears.
The Downtown Campus is a partnership between UCF and Valencia College. Some courses you take may be co-listed, meaning that the course is open for enrollment to students of both institutions. Students attending Downtown co-listed courses may find access to electronic resources or webcourse material for these classes is different than courses taught at other UCF or Valencia campuses. If you have questions about your course, please review the common questions and answers, below. If you still cannot find an answer to your question, contact your instructor or academic advisor for assistance.
Q: Where do I log into my course?
Q: How do I log in?
A: https://cdl.ucf.edu/support/webcourses/guides/login/
Q: Where do I go if I forgot/need to reset my password to log into my course?
A: The Account Password Reset page.
Q: What do I do if I do not see my course when I log in?
A: Go to myUCF and log in to check your enrollment status. If you do see the course in myUCF then check Why Doesn’t My Class Show Up in Webcourses@UCF?
Q: Who do I contact if I have a technical problem in my course?
A: You can chat live 24/7 with Canvas support by using the “Help” link on the bottom left inside Canvas. You can also call Valencia’s Canvas Support 24/7 at (407) 582-5600.
Q: Where do I download Respondus LockDown Browser to take quizzes in my online course?
I am a Valencia student enrolled in a downtown co-listed course:
Q: Where do I log into my course?
A: https://online.valenciacollege.edu/
Q: Where do I go if I forgot/need to reset my password to log into my course?
A: The Atlas Reset page.
Q: What do I do if I do not see my course when I log in?
A: Your courses may not appear on your Dashboard if 1) your course has not started yet, or 2) you have not set your course as a “favorite”, or 3) you have been withdrawn from the course, or 4) the term has ended. First, click on the Courses menu and select “All Courses”. Review the list of current and upcoming courses. You may click on the star to add the course as a favorite on your Dashboard. If your course is not in the All Courses list, log-into Atlas, check your messages, and verify your registration status. For registration questions, visit the Student Answer Center.
Q: Who do I contact if I have a technical problem in my course?
A: You can chat live 24/7 with Canvas support by using the “Help” link on the bottom left inside Canvas. You can also call Valencia’s Canvas Support 24/7 at (407) 582-5600.
Q: Where do I download Respondus LockDown Browser to take quizzes in my online course?
I am a UCF student enrolled in a UCF course:
Q: Where do I log into my course?
Q: Where do I go if I forgot/need to reset my password to log into my course?
A: The Account Password Reset page.
Q: What do I do if I do not see my course when I log in?
A: Go to myUCF and log in to check your enrollment status. If you do see the course in myUCF then check Why Doesn’t My Class Show Up in Webcourses@UCF?
Q: Where do I download Respondus LockDown Browser to take quizzes in my online course?
Q: Who do I contact if I have a technical problem in my course?
A: Click the “Help” icon on the bottom leftmost navigation menu to contact Webcourses@UCF Support or Submit a Support Ticket.